Kitchen Guard Privacy Policy

This web site is owned and operated by Kitchen Guard, Inc.

Kitchen Guard Franchising, Inc., its parent Clintar, Inc. d/b/a EverSmith Brands (“EverSmith Brands”), and our affiliates (as used in this Privacy Statement, “Kitchen Guard”, “us” or “we”) respect and share your concern about your privacy. We are committed to protecting your Personal Information. You have a right to know what information we collect and how we may use it. The following Privacy Statement describes the information we collect and how we use this information. By using our Website(s) and submitting a form on our Website(s) properties (including KitchenGuardFranchise.com and KitchenGuard.com), you consent to the practices described herein.

If you have any questions or concerns about our “Privacy Policy,” please contact us at info@KitchenGuard.com.

A SUMMARY OF OUR POLICY

This Policy applies to Kitchen Guard, EverSmith Brands and our affiliates and describes the types of information we may collect from you or that you may provide when you visit the Website(s) https://www.kitchenguardfranchise.com/, https://www.kitchenguard.com/, any of its sub-Websites (hereinafter together referred to as “Website” or “Website(s)”) or otherwise interact with us, and describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy is not meant to apply to any Websites or Kitchen Guard businesses owned or operated by a franchisee of the Company. All Kitchen Guard franchised locations are independently owned businesses and the use of a franchised Kitchen Guard franchised location, and any related Website(s) shall be governed by the franchisees’ respective privacy policies.

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our Website(s) and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs. This Policy may change from time to time (see Policy Changes). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

As a general policy, no personal information is collected from our visitors except when collecting form information which is volunteered by you. However, as with most sites, certain non-personal information is recorded by the standard operation of our servers (“Cookie Technology”). Such information is used to provide an enhanced online experience, and may include:

– The name of the ISP from which you access the Internet.
– The date and time you accessed the site.
– The Internet address of the Web site from which you enter our site and where you go after you leave our site.

This information is also used to measure and monitor the use of our site and to improve its content. The Cookie Technology does not personally identify you or extract any information from your computer. Data which would personally identify you is known only when voluntarily submitted.

The voluntary information you provide us with is used to improve our customer service standards and/or provide the requested information.

This Policy applies to information we collect:

– On the Website(s).
– In email, text, and other electronic messages between you and this Website and/or us.
– Through information you may provide to us in registering an account on our Website(s) or through our loyalty and/or marketing programs.
– Through orders and purchases you may make online and/or in-store.
– Through information you may provide to us via surveys or other information requests from us.
– Through information you may provide to us in your franchise application.

This Policy does not apply to information collected by any third-party Websites that are not owned or controlled by Kitchen Guard, including through any application or content (including advertising) that may link to or be accessible from or on our Website(s). Please be aware that we are not responsible for such third-party service providers’ privacy practices or contents. Therefore, Kitchen Guard advises you to be aware when you leave our Website(s) and to read carefully the privacy policies of such third parties.

TERMS AND CONDITIONS

This Website is owned by Kitchen Guard. Any images, graphics, multimedia, or content is copyrighted by Kitchen Guard and may only be used in the manner provided for in these Terms and Conditions.

In addition, the Website contains names, logos, trademarks, service marks and other intellectual property, which are the property of Kitchen Guard and may not be used for any purpose without the express written consent of Kitchen Guard.

The terms and conditions outlined throughout this Privacy Policy are interpreted in accordance with and governed by the laws of the United States of America. If any provision of this agreement is unlawful, void, or unenforceable, it will not affect the validity and enforceability of any remaining provisions.

This statement sets forth the entire agreement regarding all the matters discussed in this statement.

By law, these terms and conditions may change at any time. You will be required to comply with such revisions and therefore should periodically visit this section to review the current terms and conditions by which you are bound.

This Website was created to be informative. Accordingly, we permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.

ARBITRATION CLAUSE NOTICE

Please note that this Policy is subject to an arbitration provision, requiring you to arbitrate any claims you may have against Kitchen Guard on an individual basis. Arbitration on an individual basis means that you will not have, and you waive, the right for a judge or jury to decide your claims, if any, and that you may not proceed in a class, consolidated, or representative capacity.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We may collect several types of information from and about users of our Website(s). When you visit our Website(s), you may provide us with two types of information:

Personal information you knowingly choose to disclose when you provide it to us.
Information collected automatically as you navigate through the Website (such as usage details, IP addresses, cookies, etc.)

Personal Information You Choose to Provide

For example, you may need to provide the following information:

– Name
– Website URL information
– Email address
– Home and business phone numbers
– Password and security question
– Billing information
– Favorite store and items
– Birthdate
– Marketing preferences
– Other demographic information

In addition to providing the foregoing information, if you choose to correspond with us via email, we may retain the content of your messages together with your email address and our responses.

Website Use Information

Similar to other commercial Websites, our Website(s) utilizes standard technology such as cookies, web beacons, and server logs to collect data on how the Website is used. We use third-party services including Google Analytics and Facebook Pixel to collect anonymous and aggregated user data, including:

– Date and time of visits
– Pages viewed
– Time spent on pages
– Preceding and following websites
– Geographic location
– Search and browsing activity
– Mobile vs. desktop usage
– Engagement and bounce rates
– Funnel performance
– Interactions with ads and posts

We also host social media content on our site, which may collect public user-generated content. Please do not share personal information in those channels unless you intend it to be public.

How Do We Use the Information That You Provide to Us?

We use personal information to:

– Administer our business activities
– Provide customer service
– Offer products and services
– Manage loyalty programs
– Track rewards
– Notify you of new services or promotions

The data we collect allows us to better serve our customers and optimize our website experience.

What Are Cookies?

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a Website. Cookies are small data files stored by a web browser on a user’s hard drive. Cookies can remember user preferences, simplify interactions, and enable tailored experiences.

How Do We Use Information We Collect from Cookies?

We use browser software tools such as cookies and server logs to gather browsing activity data to improve Website performance and functionality. This information includes paths users take through the Website, the number of visitors, and user engagement.

We do not use cookies to capture individual email addresses or personally identifying information, but cookies may enable the delivery of focused online advertisements or experiences.

How Do We Protect Your Information?

We use administrative, technical, and physical safeguards to protect your Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

While we use commercially reasonable measures (including encryption), no system is 100% secure. We are not responsible for unauthorized access to your information despite our safeguards.

Do Not Track

Your browser may offer a “Do Not Track” option. Our Website does not currently support Do Not Track requests. To opt out of behavioral tracking, contact us at info@KitchenGuard.com.

Communication Opt-Out

To opt out of marketing emails, follow the unsubscribe link in our communications. You may also contact us via:

– Mail: 6700 Forum Drive, Suite 150, Orlando, FL 32821
– Phone: 844-473-3650
– Email: info@KitchenGuard.com

Do We Disclose Information to Outside Parties?

We may share aggregated, non-identifiable data with affiliates or partners for research or analysis, but we do not sell or share personal data for marketing purposes, except as described in this Policy.

What About Legally Compelled Disclosure of Information?

We may disclose information if required to by law or in order to protect our rights, enforce our terms, or comply with legal processes.

What About Other Websites Linked to Our Website?

We are not responsible for privacy practices of other sites linked from our Website. Please review third-party privacy policies carefully.

NO INFORMATION FROM CHILDREN UNDER THE AGE OF 13

Our Website(s) are not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website(s), and we do not knowingly collect it. If we learn we have collected or received personal information from a child under 13, we will delete it. If you believe we might have information about a child under 13, please contact us at info@KitchenGuard.com or mail us at:

Kitchen Guard
6700 Forum Drive, Suite 150
Orlando, FL 32821

INFORMATION UNDER THE AGE OF 16

For users aged 13–16, we only collect personal data with verified parental or guardian consent and will cease processing upon withdrawal of that consent.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

– Process franchise applications
– Communicate about services and promotions
– Manage loyalty and rewards programs
– Customize advertising content
– Improve site performance
– Support marketing initiatives and business analytics
– Fulfill legal obligations
– Respond to law enforcement and regulatory requests
– Enforce our terms of use
– Transfer business assets in a sale or merger

We do not sell your personal information or use it for third-party targeted advertising.

SMS COMMUNICATION

By checking the SMS consent checkbox on our forms, you are opting in to receive text messages from Kitchen Guard regarding:

– Appointment scheduling
– Proposal notifications
– Service reminders

Message frequency may vary (typically no more than 2 messages per week). Message and data rates may apply. You can:

– Opt out anytime by replying “STOP”
– Request help by replying “HELP” or emailing marketing@KitchenGuard.com

Your phone number and SMS opt-in data will never be shared or sold to third parties or affiliates for marketing. We may use third-party providers to deliver these communications, but they are only allowed to use your information for that purpose.

SMS POLICY (Updated)

We collect your name and mobile number when you voluntarily opt in via forms. This data is used solely to:

– Send SMS updates you consent to
– Communicate about scheduling, reminders, or customer service
– Manage communication preferences

We do not share this data for marketing purposes. You may:

– Unsubscribe by replying “STOP”
– Get help by replying “HELP” or contacting marketing@KitchenGuard.com
– Request access/update/removal of your data by emailing us

Standard message and data rates may apply.

(Next: Part 5, covering Data Security through California Consumer Privacy Act Notice.)

DATA SECURITY

While we implement reasonable technical and organizational safeguards (like encryption, secure servers, and firewalls), no transmission or storage system is 100% secure. We cannot guarantee absolute security against breaches, hacking, or unauthorized access.

In the event of a breach, we may notify you via email or by posting a notice on our Website(s). You may request written breach notifications by contacting info@KitchenGuard.com.

EMAIL COMMUNICATION

We may use your email address to:

– Send transactional or account-related messages
– Respond to your inquiries
– Deliver marketing content (with opt-out options)

You can unsubscribe at any time via links in our emails.

LOCATION OF PROCESSING AND STORAGE OF DATA

All personal information is processed and stored in the United States or in third countries where our service providers operate. These jurisdictions may have different data protection laws than your home country.

By using our Website(s), you agree to this data transfer.

DISPUTES AND AGREEMENT TO ARBITRATE

Any disputes arising from or related to this Policy will first be addressed through written notice and a 30-day resolution window. If unresolved, both parties agree to resolve disputes through binding arbitration on an individual basis, waiving jury trials and class actions.

Arbitration will occur in Orlando, Florida under North Carolina law.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

– Know what data we collect and why
– Access your personal data
– Request deletion or erasure
– Request data portability
– Object to or restrict certain processing
– File complaints with your state regulator
– Opt out of SMS or email communication
– Designate an authorized agent to make data requests

To exercise these rights, contact:
📞 (844) 473-3650
📧 info@KitchenGuard.com

We may ask you to verify your identity before fulfilling requests.

RETENTION OF YOUR INFORMATION

We retain your data only as long as necessary for:

– Providing services
– Complying with law
– Resolving disputes
– Enforcing agreements

After that, data is either securely deleted or anonymized.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE

If you are a California resident, the CCPA gives you rights regarding how your personal information is collected, used, and shared.

Categories of Personal Information Collected

We may collect the following categories:

– Identifiers (e.g., name, address, IP, email)
– Customer records (as defined under Cal. Civ. Code 1798.80)
– Protected classification characteristics
– Commercial information (e.g., purchases, preferences)
– Internet activity (e.g., browsing/search history)
– Geolocation data
– Sensory data (e.g., call recordings)
– Professional/employment information

Purposes of Use

We collect and use this information for:

– Providing and managing services
– Marketing
– Analytics
– Compliance and legal reasons
– Security and fraud prevention
– Customer service

Categories of Third Parties We Share With

– Affiliates and service providers
– Marketing/email/SMS vendors
– Job application platforms
– Payment processors
– Analytics platforms

We do not sell your personal information in exchange for monetary value but may share it with partners for service delivery (which may qualify as a “sale” under CCPA).

Rights Under CCPA

You have the right to:

– Know what personal data we collect and why
– Access and receive a copy of your data
– Request deletion
– Opt out of data selling/sharing
– Not be discriminated against for exercising your rights

To exercise these rights, email info@KitchenGuard.com or call (844) 473-3650. We may verify your identity before processing your request.

SHINE THE LIGHT NOTICE (California Civil Code Section 1798.83)

You may request a list of third parties with whom we’ve shared personal information for their direct marketing purposes in the prior calendar year. To make a request, contact:

📧 info@KitchenGuard.com
📬 6700 Forum Drive, Suite 150, Orlando, FL 32821

NOTICE TO NEVADA RESIDENTS

We do not sell your personal information as defined under Nevada law. Nevada residents may still submit an opt-out request via email to info@KitchenGuard.com.

POLICY CHANGES

We may update this Privacy Policy at any time. If changes are material, we will notify you via email or another prominent method.

Please revisit this Policy periodically. Continued use of the Website(s) after any updates signifies your acceptance.

QUESTIONS ABOUT THIS POLICY

For any questions or concerns about this Privacy Policy or our data practices, contact us at:
📧 info@KitchenGuard.com
📬 6700 Forum Drive, Suite 150, Orlando, FL 32821

Business Entity & DBA
Saaf Suthra LLC
DBA: Kitchen Guard of Sacramento

Physical Address
201 Harris Ave #14
Sacramento, CA 95838